Endpoint Parameters

  • Request parameters

    Name Type Origin Description
    CaseTitle String Body Title of the case
    ClientKey ClientKey Body Identifies the client for whom case has to be created
    Description String Body Description of case
    NotifyClient Bool Body Whether to notify client
    ShowInPortal Bool Body Indicates if this case is available in portal
  • Response Parameters

    View Response Codes
    Name Type Description
    CaseId String Case Id
  • Request Example

    Request URL
    POST cs/v1/partner/support/cases
    Request Body
      "CaseTitle": "Account opening request case",
      "ClientKey": "W-CgwnsUEpETkiR8MPJalA==",
      "Description": "Case created by IBs on behalf of their clients",
      "NotifyClient": true,
      "ShowInPortal": false
  • Response Example

    Response body
      "CaseId": "SAX-002612-W5S4S6"