Endpoint Parameters
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Request parameters
Name Type Origin Description CaseTitle String Body Title of the case ClientKey ClientKey Body Identifies the client for whom case has to be created Description String Body Description of case NotifyClient Bool Body Whether to notify client ShowInPortal Bool Body Indicates if this case is available in portal -
Response Parameters
View Response CodesName Type Description CaseId String Case Id -
Request Example
Request URL
POST cs/v1/partner/support/cases
Request Body
{ "CaseTitle": "Account opening request case", "ClientKey": "W-CgwnsUEpETkiR8MPJalA==", "Description": "Case created by IBs on behalf of their clients", "NotifyClient": true, "ShowInPortal": false }
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Response Example
Response body
{ "CaseId": "SAX-002612-W5S4S6" }